Customer Service and Support

Community Forum

The Thrash Hosting community forum is a place where administrators and clients interact. This is a forum where users can actively participate in community discussions and ask user-to-user questions. It is important for users to support the community to help it grow. Also important announcments about server status will be made here. To visit the forums click here.

Support Ticket System

The best and most direct way to officialy get help with something relating to your account status, hosting, or any other issues is to submit a submit a support ticket. Thrash Hosting does not have a support telephone number. We believe an online email system is more efficient, it allows you to keep records of all past tickets, and enables to better service your requests. To get started visit the Support Ticket System

Support Hours

Technical Support Ticket System

The ticket system is open 24/7 and able to recieve tickets at anytime. We can guarantee at this time a response within 24 hours, typically you will recieve a response within 1 to 2 hours.

Office Mailing Address

Our office mailing address will be posted soon, for any business to business inquiries please email us at business@thrashhosting.com. Please, this IS NOT a technical support address, visit the forums or submit a support ticket if you need help.

Special Requests

Upgrade, Downgrade, or Cancel

If you need to upgrade, downgrade, or cancel your hosting plan, just fill out this form and we will get back to you within 24 hours to complete your request.

Report Abuse or Spam

Please report any spam or abuse problems you come across. This includes any user or website that is violating any of our terms of service. Please fill out this form.

Policies and Terms of Service

Thrash Web Hosting's terms of service, acceptable use policy, and everything else that you can refer to when in question. Please click here to view our terms of service.